Tempur-Pedic Flagship Store - Lone Tree

Stopped by this store while shopping around for a new mattress. The staff was very knowledgeable about the products and easily steered us to what we were looking for. There was no pressure whatsoever from them to buy and we ended up making the purchase. I would recommend the store to anyone shopping.

If you want a tempur pedic, DO NOT buy from the store and go to denver mattress or ANYWHERE else that sells them.

We finally got our tempur pedic bed and let me tell you. We would not purchase through them again. After taking apart our old bed/base in preparation for our delivery, the bed was not delivered on the date and time it was scheduled for. We weren't able to reach the delivery company and physically going into the store was a waste of time as they said "it shows in our system the bed is out for delivery."
Fast forward a week later we had another scheduled time. Got a call that the warehouse did not even have our bed so we had to reschedule again.
For two weeks my pregnant ass was sleeping on our mattress on the floor. Not pleasant.
When the bed finally gets delivered, the delivery company does not ask how high we want our base. It's put at the highest height which reaches my belly button. Also difficult getting into a bed that's too high when you're 8 months pregnant. One side of our split adjustable base does not even work. Eventually it works when I plug it directly into the wall instead of an adaptor. However, we were told the split bases would be synchronized with each other since we do not have a split mattress, just split base for the purpose of getting a split mattress down the road. They are not synchronized.
The delivery company stated they would contact tempur pedic in regards to our issues and they would call us. We still haven't received a call. Now we get to somehow manage to lower the base height with a big pregnant lady attempting to help her husband.
The store employee warned us their new delivery service was causing a lot of issues. We've gotten apology after apology via email because no one can seem to call us to make it right. Nothing has been done to make this hassle worth it. Give us some free pillows or a dang discount.